How FixMate works
A single, protected process from first message to final invoice — for customers and professionals alike.
For customers
- 1
Describe the job
Type it however you'd say it out loud. FixMate AI turns it into a clear job request, estimates complexity and suggests a realistic price band.
- 2
Compare verified pros
Filter by trade, suburb, rating, price and response time. Every profile shows verification status, completed jobs and completion rate.
- 3
Book a slot
Pick a date and time from the live calendar, add notes and photos, and confirm.
- 4
Pay a protected deposit
Your deposit is held in an escrow-ready payment layer, not paid straight out.
- 5
Track the job
Chat in-app with photos and voice notes. Get email, SMS and push updates at every stage.
- 6
Approve and review
Release funds on milestones you approve, download your invoice and leave a verified review.
For professionals
Apply and verify
Submit ID, trade qualifications, insurance and police clearance. We check registrations before you go live.
Build your profile
Portfolio photos, service radius, working hours, pricing and availability calendar.
Receive matched leads
Get notified of jobs in your radius and category. Quote directly in the app.
Get paid reliably
Deposits and milestone payments are held and released automatically, with invoices generated for you.